Vernier Software and Technology
Vernier Software & Technology
Tech Info Library

Why are the menu options, "Movie, Video Capture, and Gel Analysis" grayed out in the Insert menu of Logger Pro?

This is a Windows-only issue.

The Movie, Video Capture, and Gel Analysis features of the Insert menu of Logger Pro 3.10.1 or earlier require QuickTime to be installed on your computer.

Apple abruptly ceased to support QuickTime for Windows in April 2016. On 14 April 2016, several Windows-only QuickTime security vulnerabilities were made public. United States Homeland Security now recommends that QuickTime for Windows be removed from PCs, as Apple will not be updating QuickTime.

Logger Pro 3.12, which replaces QuickTime with Windows Media Foundation for video playback, was released in mid-October 2016. This resolves the Quicktime security issue with Logger Pro.

We continue to release updates to Logger Pro. They are available on the updates page at

The full installer is available through your Vernier web account if you have a purchase record of Logger Pro.

See also:
TIL 3678: I am concerned that Logger Pro for Windows installs Quicktime. Is there an alternative?
TIL 1871: The Logger Pro installer generates an error about my Quicktime version being too new.
TIL 3225: Logger Pro can't find QuickTime even after I've reinstalled it.
TIL 2716: How do I access Logger Pro 3 installers and passwords from my account on the Vernier website?

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