This article refers to Graphical Analysis for Windows and Mac. For FAQ and troubleshooting of Graphical Analysis app for iOS and Android, see: Graphical Analysis GW for iOS FAQ and Troubleshooting

General Troubleshooting Tips (Try first)
Many issues you have can be solved in a few simple steps: General Troubleshooting Tips for Vernier Products

System Requirements
Do you have Logger Pro for Linux?
What Vernier software works with Windows XP SP2?
Will Logger Pro or Logger Lite work in a thin client environment?

Installation Questions
We currently use Graphical Analysis 2 (or 2.1, Windows or Macintosh) in our school. I would like to upgrade to the new Graphical Analysis 3 software. What is the order code and cost for this upgrade?
Conflicts between Graphical Analysis 3, Logger Pro 3, and TI Connect for Windows
When installing software, I get the message: Incompatible version of the RPC stub?
Do you have silent installers for software other than Logger Pro and Graphical Analysis 4?
Can I install your software onto a USB drive?

Installation Issues (Windows)
The Logger Pro installer generates an error about my Quicktime version being too new.
Why does Windows 2000 or XP warn me that the LabPro USB driver is untested?

Installation Issues (Mac)
Graphical Analysis 3.4 doesn't launch in Mac OS X 10.6
Mac OS 10.6 (Snow Leopard): Why do files of type .ga3 open in Logger Pro or files of type .cmbl open in Graphical Analysis?

Troubleshooting & Crashes

Importing Data into Graphical Analysis
Does Graphical Analysis version 3.8.4 support the import of lists from compatible TI calculators?

Importing Data from Calculators into Graphical Analysis
Why can't I import data from my TI-84 or TI-89?
Why doesn't my Vernier Photogate (VPG-BTD) auto-id?
I cannot import data into Logger Pro from my TI-89, TI-92, TI-92 Plus or TI Voyage 200.
How can I combine two or more data files when using your Graphical Analysis for Windows software?
I can't import data from my TI-84 or TI-89 via the mini USB cable on Windows 8.

Troubleshooting Printing and Other Issues
Why don't Logger Pro (or Graphical Analysis) curve fits always work? Why do curve fits sometimes change on opening a file?
How do I get Graphical Analysis or Logger Pro to print the entire data table and not just part of it?
How do you display the degree symbol and other special characters in Graphical Analysis or Logger Pro?
Can I change the graph highlight color in Logger Pro 3 or Graphical Analysis 3?
How do I keep the Statistics text box in Graphical Analysis 3.1 from being truncated on a printed copy?
Logger Pro 3 dynamic range is 1.1e-99 to 1e99.
How does Logger Pro calculate velocity and acceleration from Motion Detector data?

Issues with Graphical Analysis Pre-Version 3.8.4
If you are using a version of Graphical Analysis prior to version 3.8.4, information is available:
Graphical Analysis (pre 3.0), running on a WIN NT machine, will only import 1 list at a time, accompanied by a COM #16 Error.

Use and Conflicts with Other Software/Hardware
Palm Desktop software blocks Logger Pro or Graphical Analysis from using the serial port.
Why do I get only one run of data Hotsync‘ed?
Which Vernier and Texas Instruments products are compatible with TI-Nspire products?
Are Vernier products and Casio products (EA-100) Compatible?

Videos of Logger Pro in action are at