Try the troubleshooting steps found at:
Colorimeter Troubleshooting and FAQs
Common symptoms of a malfunctioning Colorimeter include:
- Pressing the arrow buttons does not switch between wavelengths
&nb...
This information pertains to LabQuest 2.
If you have an original LabQuest, see this article.If you have a LabQuest 3, see this article.
Symptoms of a LabQuest screen that is out of calibration
The screen is not responsive to taps.The screen ...
This information pertains to LabQuest 2 and LabQuest 3.
For an original LabQuest, see this article.
LabQuest 2 and LabQuest 3 have a 2.4 GHz radio and cannot identify or connect to a 5 GHz-only network.
If your phone or computer can identify...
Vernier lab books contain dozens of experiments that meet the IB Physics standards; we have a list of correlations. The equipment listed below is based on the contents of our physics and chemistry lab books. You may want to add or remove items depend...
The hoop bumpers are sold separately as Hoop Bumpers for Bumper and Launcher Kit (HOOPS-BLK).
This product contains two Hoop Bumpers that can be attached to any of our force sensors (Dual-Range Force Sensor, Go Direct Force and Acceleration, Go D...
By default, our force sensors show positive readings when the sensor is pulled and negative readings when the sensor is pushed. Reversing the sign of the force reading can be helpful when your experiment uses a particular coordinate system, such as i...
We no longer offer Logger Pro for Linux computers.See: Linux support for Graphical Analysis Progressive Web App
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Follow these instructions to remove or replace a Go Wireless® 100 mAh Replacement Battery (GW-BAT-100), in your Go Wireless pH or Go Wireless Electrode Amplifier. Follow these instructions carefully as PERMANENT DAMAGE can result if not done pro...
You can tell the battery manufacture date by looking at the 4-digit number on the upper left of the battery label. The number is listed as Week-Year (WWYY), so "3213" was manufactured in week #32 of the year 2013.
Batteries are a consumable and ca...
Logger Pro for Windows is available in many languages. Logger Pro for macOS is available only in English.
In Logger Pro 3.8.3 and above the program will automatically detect the language of the operating system that it is running on and run in th...