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How can I set the time of the first frame used for video analysis to zero?

  • October 11, 2019
  • 0
Using Vernier Video Analysis This application automatically sets the first marked data point to be time = 0 in the data table and on graphs. Optional: use the start triangle, ▲, on the video playback bar to restrict the video playback to always...
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Logger Pro crashes on launch on my Mac, but it used to work.

  • October 11, 2019
  • 0
This is most likely caused by a corrupt preferences file. The location of this file is: ~/Library/Preferences/com.vernier.loggerpro.plist Follow these steps to reset the preferences file: Quit Logger Pro. Go to Finder and open the Go menu....
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Graphical Analysis App Bluetooth issues on Windows 10: Do I need to pair?

  • October 9, 2019
  • 0
Microsoft will end support for Windows 10 October 14, 2025. If your Go Direct sensor works on Windows 10 via USB, but you are having issues connecting via Bluetooth wireless technology, the first thing you should check is your Windows 10 version....
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Graphical Analysis App for Windows reports “The Bluetooth connection has been lost” when trying to connect to a sensor.

  • October 9, 2019
  • 0
When you launch the Graphical Analysis app on Windows and attempt to connect a wireless sensor, you may immediately get an error message, "The Bluetooth connection has been lost." The most common cause of this issue is that the Go Direct sensor w...
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Original SpectroVis does not work with Chromebooks with kernel older than 4.4.

  • October 8, 2019
  • 0
The Spectral Analysis app is used for data collection with Vernier spectrometers. Original SpectroVis The original SpectroVis (sold 2008-2010) does not work with older Chromebooks that run an old version of the kernel, which is the interna...
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What spectrometers are supported in Spectral Analysis?

  • October 8, 2019
  • 0
The following spectrometers will work with Spectral Analysis. SpectroVis (discontinued - sold 2008-2010) For an exception on certain older Chromebooks, see Original SpectroVis does not work with Chromebooks with kernel older than 4.4.. Spec...
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How do I know if my Windows PC will support Bluetooth Go Direct?

  • October 7, 2019
  • 0
In order to use the Go Direct Sensors via wireless with Graphical Analysis and Graphical Analysis Pro on a Windows, you need to be on Windows 10, update 1607 or newer (1703 highly recommended) and your hardware needs to support Bluetooth 4.0 (also k...
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Truss Tester Accessory for Structures & Materials Tester Troubleshooting and FAQs

  • October 7, 2019
  • 0
The VSMT Truss Tester Accessory makes it possible to test single-width trusses on the Go Direct Structures & Materials Tester and the Vernier Structures & Materials Tester. It is designed to accommodate trusses constructed of 1/4" x 1/4" bals...
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My Chromebook won’t connect to USB devices when using Graphical Analysis, Spectral Analysis, or Instrumental Analysis.

  • October 1, 2019
  • 0
This issue is related to the package (or installed) versions of our Apps.If you are using the Progressive Web App versions, see How do I connect USB sensors to the Progressive Web App version of Graphical Analysis (and other Vernier apps)? Only t...
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LabQuest blue power-button LED is on, but the screen is black.

  • September 27, 2019
  • 0
This information pertains to the original LabQuest. If you have LabQuest 2 or LabQuest 3, see this article. There are a few possible causes to this problem: 1. LabQuest is asleep There is a power management feature that will turn the screen off ...
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