The most common cause to this problem is unsupported software. The first thing to try would be upgrading to the newest version of the software......
If the LabQuest App doesn’t detect a sensor when the sensor is plugged into the LabQuest this could be caused by the sensor or the......
It is possible for a Motion Encoder to incorrectly announce its name to the software, causing the Auto-ID feature to fail. This issue is likely......
When using a Digital Control Unit (DCU) with LabQuest, automatic identification of sensors is disabled for the port used by the DCU. This is because......
The first batch of had a firmware bug that affected how the device reads the auto-ID resistors in our sensors. If the Go Wireless Link......
In general, older sensors that connected directly to ULIs and Serial Boxes can be used with new interfaces using an adapter that costs $5. As......
The Projectile Launcher can be used with or without an interface. If you are using the launcher with an interface, the speed of the ball......
Note: the instructions below refer to using CH 1 for clarity; however, any channel can be used. Instructions for LabQuest 2 and LabQuest 3 1)......
First test: Check to see if you have an original Go! Link. The old units are labeled “Go! Link” and the newer style read “Go!......
There are four possible explanations: It was manufactured before 2008, which is when it became auto-id. If you are trying to use a Drop Counter......