This information pertains to LabQuest 2 and 3.
If you have an original LabQuest, see this article.
The Windows Device Manager tells you every piece of hardware that your computer knows about. You can access the Device Manager from the System Prope...
This information pertains to the original LabQuest.If you have LabQuest 2, see this article.
This document has information for device drivers that work with older versions of Logger Pro. If you are using a Logger Pro version 3.11 or newer with La...
Logger Pro is no longer sold and will no longer receive updates.For more information, see Logger Pro will no longer receive updates.
If a computer is started after several weeks of being shut down (like after a summer break), there will be many W...
If the video plays in QuickTime player, but not in Logger Pro, you will need to re-compress the video or use a different workflow to create or process the video.
QuickTime can't decode as many video compression formats when called from within an ...
Logger Pro is set by default to display the correct experiments folder when Open is chosen from the File menu. As a result, most users won't ever have to navigate to that folder manually. Sometimes instructors want to add their own files to this sta...
The Viewer 1.1 software requires Windows Vista Service Pack 2. Update your Vista software to SP2 or newer in order to use LabQuest Viewer....
This information pertains to LabQuest 2 and LabQuest 3.
The original LabQuest does not support this functionality.
When trying to use the LabQuest Viewer software with a LabQuest 2 or LabQuest 3 connected via USB, a driver will be needed.
T...
To find out what version of Windows you are running, right click on "Computer" and choose Properties. Note that "Computer" is called "My Computer" on some versions of Windows. On most versions of Windows that we support with the default Windows set...
This answer is for Windows and not macOS. (For macOS, the files are stored in the same folder as the Logger Pro "cmbl" sample movie file.)
Logger Pro is set by default to use the installed sample video files when the corresponding Logger Pro file...
Many people want use our software without having to install it on the computer they are sitting at. This can be because IT policies don't allow them to install software or can be a way to save time. If you are using a computer or Chromebook running ...