The LED on the Go!Temp, Go!Motion, Go!Link, LabQuest Mini, or LabQuest Stream is a useful troubleshooting tool:

LED Color Device Status Solution
  • Receiving power
  • Identified by the software
Ready for use.
  • Receiving power
  • Not found by the software
Launch the data-collection software.
Red Error condition
  • Not receiving power
  • Not found by the software
  • Ensure that the device is firmly connected to the USB port.
  • Connect the device to a different USB port.
  • Contact Vernier Technical Support.

If the tips above did not solve your solution, see below for additional suggestions:

Logger Lite Troubleshooting
Logger Lite Troubleshooting and FAQs

Logger Pro Troubleshooting
Logger Pro Troubleshooting and FAQs

Using Go!Temp
Go!Temp Troubleshooting and FAQs

Using Go!Link
Go!Link Troubleshooting and FAQs

Using Go! Motion
Go!Motion Troubleshooting and FAQs