Vernier Software and Technology
Vernier Software & Technology
Tech Info Library

The LED on my Go! device or LabQuest Mini is not green. What does that mean?

The LED on the Go!Temp, Go!Motion, Go!Link, LabQuest Mini, or LabQuest Stream is a useful troubleshooting tool:

LED Color Device Status Solution
Green
  • Receiving power
  • Identified by the software
Ready for use.
Amber
or
Yellow
  • Receiving power
  • Not found by the software
Launch the data-collection software.
Red Error condition
Off
  • Not receiving power
  • Not found by the software
  • Ensure that the device is firmly connected to the USB port.
  • Connect the device to a different USB port.
  • Contact Vernier Technical Support.

If the tips above did not solve your solution, see below for additional suggestions:

Logger Lite Troubleshooting
TIL 2116: Logger Lite Troubleshooting and FAQs

Logger Pro Troubleshooting
TIL 2089: Logger Pro Troubleshooting and FAQs

Using Go!Temp
TIL 1997: Go!Temp Troubleshooting and FAQs

Using Go!Link
TIL 2114: Go!Link Troubleshooting and FAQs

Using Go! Motion
TIL 2115: Go!Motion Troubleshooting and FAQs

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