Vernier Software and Technology
Vernier Software & Technology
Tech Info Library

Go Wireless Link Troubleshooting and FAQs

Go Wireless® Link, order code GW-LINK
Specifications and User Guide

TROUBLESHOOTING
- Primary Test: Press the power button on the Go Wireless Link to turn it on (the red LED will start flashing). Start the data-collection app and select the interface from the list of available interfaces (the green LED will start flashing). Connect an auto-ID sensor.

HARDWARE REQUIREMENTS
Go Wireless Link uses Bluetooth low energy technology and can only be used with devices that support Bluetooth low energy technology running the appropriate software.

Requirements for iOS support:
Hardware
- iPad (3rd generation or later)
- iPad air
- iPad mini (all models)
- iPhone (4S or later)
- iPod touch (5th generation)
Software
- Graphical Analysis for iOS (v2.3 - 4.0.3)
- Graphical Analysis GW for iOS

Requirement for Android support:
Hardware
- For Android devices that support Bluetooth low energy technology, see: https://www.bluetooth.com/what-is-bluetooth-technology/bluetooth-devices
Software
- Graphical Analysis for Android v2.2 - 3.1
- Graphical Analysis GW for Android

Requirements for LabQuest 2 support
Hardware
- Model:LQ2-LE
- Model:LABQUEST2, requires an external Bluetooth radio, Go Wireless® Bluetooth® Adapter, order code GW-RADIO, $29
      to know which model LabQuest you have, see TIL 3085: How do I know if my LabQuest 2 will work with Go Direct Sensors and Go Wireless devices?
Software
- LabQuest App v2.6 or higher

It is NOT COMPATIBLE with:
- Chromebooks
- Logger Pro

RELATED ARTICLES
TIL 3133: Go Wireless Sensors - Computer, Tablet and Mobile Device Support Details
TIL 3134: Go Wireless Sensors - LabQuest Support Details
TIL 3136: Go Wireless sensors - battery details
TIL 3137: How do I change the name of my Go Wireless sensor?
TIL 3138: Where do I find the serial number and hardware/firmware version numbers of my Go Wireless sensor?
TIL 3139: What do the different LED states mean on a Go Wireless Sensor?
TIL 3140: What does the button do on Go Wireless sensors?
TIL 3281: Why is my Go Wireless sensor not communicating with my Android tablet even though the LED is flashing green?
TIL 3264: Do Go Wireless products work with computers?
TIL 3429: What sensors are supported by Go Wireless Link when using Graphical Analysis GW for iOS?
TIL 3471: My Go Wireless Link thinks that the wrong sensor is connected.
TIL 3642: How do I tell multiple Go Wireless devices apart?
TIL 3676: How do I remove or replace a Go Wireless Link battery?
TIL 3717: ISEs connected to a Go Wireless Link are identified as a different sensor.
TIL 3775: Is it OK to use Go Wireless or Go Direct sensors in a vacuum?

SPECIFICATIONS
- Resolution: 15 bit
- Temperature range of the interface: -10 to 45°C
- Maximum Wireless Range: ~30 m, unobstructed in air (results will vary)
Note the Go Wireless Link is not waterproof, do not immerse the interface in water.

Interface dimensions
- length 8.0 cm, maximum width 3.2 cm, minimum width 2.2 cm

REPLACEMENT PARTS
- Go Wireless® Charging Cable, order code GW-CB, $10
- Go Wireless® Link (interface only), order code GW-LINK-NP
- Go Wireless® 250 mAh Replacement Battery, order code GW-BAT-250, $8

RELATED VERNIER PRODUCTS
- Go Wireless® Charging Station, order code GW-CRG
- Go Wireless® Link Teacher Pack (includes Go Wireless Charging Station), order code GW-LINK-TP

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