Troubleshooting

General: Hold the hand grips or place exercise strap against your skin turn it on. Connect your sensor as described in the Getting Started instructions for your device. The ID for this sensor is found on the side of the Polar Transmitter Module. This is a unique sequence of numbers and/or letters (e.g., ID:XXXXXXXX).

The test subject must be holding the hand grips or the back of the chest strap must be in contact with skin in order to activate the Bluetooth radio in the Polar Transmitter Module.

  • Primary Test: Connect the sensor to the software as described above. Verify that heart rate is displayed and is stable. Tap collect to begin data collection. Note: The sensor will disconnect from the device 30 seconds after letting go of the hand-grips or the removal of the chest strap. 

Additional Troubleshooting

POLAR MODULES

Specifications

  • Battery Type: CR 2025
  • Battery Lifetime: 200 hrs
  • Operating Temperature: -10 to 50 °C
  • Radios: Bluetooth and 5 kHz RF transmission
  • Wireless range
    ⚬ Bluetooth: 10 m or more unobstructed
    ⚬ RF Transmission*: 80 to 100 cm

*Use of RF Transmission requires Heart Rate Receiver (HR-REC) and an interface (e.g. Go! Link, LabQuest, etc.)

Calibration

Calibrate? No. This sensor cannot be calibrated

Battery Troubleshooting

As units approach their third and fourth year of service, the battery in the module will need to be changed. The battery is a CR 2025, available at most drug stores. Please be sure to dispose of the old battery properly. To find a battery disposal facility near you, visit http://www.rbrc.org/

Replacement Parts