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How do I reboot or reset an original LabQuest?

  • June 27, 2018
  • 0
This information pertains to the original LabQuest. If you have LabQuest 2, see this article. If you have a LabQuest 3, see this article. There are several ways to reset LabQuest. Try these steps in the order listed below. Reboot: For a low-...
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How do I remove or replace an original LabQuest battery?

  • June 27, 2018
  • 0
This information pertains to the original LabQuest. If you have LabQuest 2, see this article. If you have LabQuest 3, see this article. 1. Disconnect the unit from AC power. 2. On the back of the unit you will find the battery cover, which i...
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Where are saved Graphical Analysis, Spectral Analysis, and Instrumental Analysis files stored on iOS and iPadOS devices?

  • June 27, 2018
  • 0
Graphical Analysis, Spectral Analysis, and Instrumental Analysis for iOS and iPadOS use the native Files app to save and open files. When saving and opening files, you see the user interface presented by the OS. You can also go directly to this inte...
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LabPro gives unfamiliar beeps or does not make the “happy sound.”

  • June 26, 2018
  • 0
In rare cases, an error during the update of the LabPro operating system can cause a Windows computer to crash. Most often this is caused by a communication failure during the update. It can also be caused by a loss of power to the LabPro during the...
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I am getting a “Battery Fault!!! Replace Battery” message on LabQuest.

  • June 25, 2018
  • 0
This information pertains to the original LabQuest. If you have LabQuest 2, see this article. If you have LabQuest 3, see this article. This is an indication that your battery is failing and will need to be replaced soon. If the battery is gener...
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How can I tell which model iPad I have

  • June 22, 2018
  • 0
Here is a web article that helps identify which model iPad you have: https://www.pcworld.com/article/2049920/tablets/how-to-tell-which-ipad-model-you-have.html ...
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What languages does Spectral Analysis support?

  • June 21, 2018
  • 0
For ChromeOS, macOS, Windows, iOS and Android: As of release 4.4, Spectral Analysis has been localized for: - Catalan - Czech - Danish - German - Greek - English - Spanish - Estonian - Finnish - French - Indonesian - Italian - Japane...
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How do I connect the Go Direct Force and Acceleration Sensor to a Pasco dynamics cart?

  • June 20, 2018
  • 0
To attach the Go Direct® Force and Acceleration Sensor (GDX-FOR) to a Pasco dynamics cart, you will need the Adapter for PASCO Cart (PCA-DFS). See the photos below for the correct setup. To assemble, place the Adapter for Pasco Cart on the ...
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My LabQuest 2 battery indicator is red, what does that mean?

  • June 19, 2018
  • 0
A red battery with lightening bolt icon on a LabQuest 2 means that the battery has failed an internal test but the unit is running on AC power. There are several possible causes for this.      - The battery is missing. &n...
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Graphical Analysis GW for Android FAQ and Troubleshooting

  • June 18, 2018
  • 0
This information is for Android devices only. For iOS/iPadOS devices, see Graphical Analysis GW for iOS FAQ and Troubleshooting. Graphical Analysis—Go Wireless View in Google Play* Graphical GW * Note: a change in Google...
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