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How do I know if my Go Direct Charge Station has been updated?

  • February 13, 2024
  • 0
In December 2023 we discovered a situation that could cause the Go Direct® Charge Station (GDX-CRG) to overheat. We designed a replacement and started shipping units with a fix in January of 2024, as well as issued a recall so that we could fix...
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How should I protect my COâ‚‚ Gas sensor or Go Direct COâ‚‚ Gas sensor when using it with small animals or soil?

  • February 12, 2024
  • 0
The CO2 Gas Sensor (CO2-BTA) and Go Direct® CO2 Gas Sensor (GDX-CO2) have holes in the shaft of the sensor to allow airflow through the sensing element, however, it is possible for debris or small animals to enter these holes if precautions are ...
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What domains need to be allow-listed for Vernier Connections?

  • February 12, 2024
  • 0
Vernier Connections requires access to certain domains in order to function. If an IT system only provides access to certain domains, the following domains must be on an allow-list for full functionality. *.vernierconnections.app *.graph...
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What are the dimensions for the different slots on a Vernier dynamics track?

  • February 8, 2024
  • 0
This document shows the dimensional drawing of a cross section of a Vernier Combination Dynamics Track/Optics Bench. The units are inches. Note: The length of the tracks are 122 cm for the 1.2 meter track and 220 cm for the 2.2 meter "Long" tra...
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Spectral Analysis fails to update on Windows

  • February 1, 2024
  • 0
This post pertains to Windows computers only. No other platform is affected. PROBLEMWindows computers running Spectral Analysis v4.11.0 (or earlier) will fail to update to v4.12.0 (or later) when using the self-update mechanism. SOLUTIONTo ...
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Why does my X Balance seem less stable than my Y Balance when using the Go Direct Force Plate?

  • January 30, 2024
  • 0
The Go Direct® Force Plate (GDX-FP) has two sensor channels, X Balance and Y Balance*, that can be used to show the relative balance of a person standing on the Force Plate. This data is typically view by plotting a graph of Y Balance vs. X Bala...
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How do I switch between Physics and Physiology Sensor Channels on my Go Direct Force Plate?

  • January 30, 2024
  • 0
This refers to units sold prior to July 2024. The Go Direct® Force Plate (GDX-FP) displays different sensor channels depending on the User Profile—Physics or Physiology—saved on that sensor. The sensor channels for each User Profile are show...
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What is the AUX port and Auxiliary Voltage sensor channel used for on a Go Direct Force Plate?

  • January 30, 2024
  • 0
The AUX port and corresponding Auxiliary Voltage sensor channel are intended to provide support for future accessories. The Auxiliary Voltage sensor channel reports raw voltage (0 to 5 V) from a device connected to the AUX port. About the AUX...
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Transitioning from Logger Pro to Vernier Video Analysis

  • January 18, 2024
  • 0
Logger Pro includes tools for performing frame-by-frame video analysis. It runs only on macOS and Windows. Logger Pro is a legacy app that will not be updated. It will remain available for download and for purchase.  A new software...
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Can my ProScope HR5 still be used on a new computer or Chromebook?

  • January 16, 2024
  • 0
The company that made the ProScope (Bodelin) has gone out of business. The last ProScope in production was the HR5. You can determine if you have an HR5 by looking at the base of the ProScope. Look for ProScope HR5 after Model No. The serial number ...
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