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My LabQuest 2 does not show meters for my connected, auto-ID sensors.

  • September 20, 2016
  • 0
It is possible to get a LabQuest 2 into a state where connected sensors that typically auto-ID are not displayed in Meter View. This is typically caused by the LabQuest App not allowing sensors associated with the current file to be added, so when th...
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How do I test the battery life of the LabQuest 2?

  • September 17, 2016
  • 0
This information pertains to LabQuest 2. If you have an original LabQuest, see this article. This is a procedure for testing a LabQuest 2 battery to determine if it needs to be replaced. Testing the battery under a known set of parameters will giv...
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Why does the Logger Pro installer take so long to complete on Windows?

  • September 16, 2016
  • 0
Logger Pro is no longer sold and will no longer receive updates.For more information, see Logger Pro will no longer receive updates. If a computer is started after several weeks of being shut down (like after a summer break), there will be many W...
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Can Logger Pro use maximum and minimum gradient to determine margins of error?

  • September 15, 2016
  • 0
Logger Pro calculates the uncertainty of the parameters in fitted lines and curves using all of the data points by means of standard curve fitting algorithms. Conceptually, as a fit parameter is less constrained by the data points, typically due to ...
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The vertical wooden part of the tower does not fit into the plastic base of my KidWind tower.

  • September 15, 2016
  • 0
In humid conditions, the large wooden dowel that serves used as the main upright of the tower can swell, causing it to change diameter. The best solution is to use sandpaper to sand the part of the wood that is contact with the blue plastic ring. ...
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When LabQuest Viewer tries to connect to a LabQuest, it always asks for a password.

  • September 13, 2016
  • 0
If the "Require Password" option is selected, LabQuest will always require a password when connecting to the LabQuest Viewer. To remove the password challenge, do the following: LabQuest 3 Tap Settings > Connection AppTap the LabQuest Vi...
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Do you have anything I can 3D print to use with my Vernier sensors?

  • September 12, 2016
  • 0
We have a couple of 3D printers here in the office and think they are great tools for exploring new product ideas. Our Engineering Education group has a publicly shared collection of interesting 3D-printable accessories, some designed by us and some ...
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Infrared Thermometer Troubleshooting and FAQs

  • September 12, 2016
  • 0
This sensor is no longer available. Information is presented for reference only. Infrared Thermometer (IRT-BTA, discontinued) Specifications and User Guide Troubleshooting Primary Test: Press the MEAS button on the dev...
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What is your site license policy for Logger Pro and LabQuest Viewer computer software?

  • September 9, 2016
  • 0
The purchase of one copy of Logger Pro or LabQuest Viewer computer software entitles you to install it on every computer in your school or, for post-secondary institutions, department. Installation to local machines over a network is allowed. P...
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Extra-Long Temperature Probe Troubleshooting and FAQs

  • August 31, 2016
  • 0
Extra-Long Temperature Probe (TPL-BTA) Specifications and User Guide Troubleshooting Primary Test: Connect the Extra-Long Temperature Probe and run the data-collection program. Hold the tip of the sensor in your hand and c...
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