The battery in the LabQuest 3 (or 2) can sometimes swell up. There are several possible causes of the swelling, including exposure to high temperatures (such as a hot car), defects in the battery, or natural aging of the battery cell.
The warranty o...
If the ODO is reading a negative value, follow the process to reset the calibration. How do I reset the calibration on the Optical DO Probe?
If this does not work, please contact Technical Support to set up a repair....
It is possible to get a LabQuest 2 into a state where connected sensors that typically auto-ID are not displayed in Meter View. This is typically caused by the LabQuest App not allowing sensors associated with the current file to be added, so when th...
This information pertains to LabQuest 2.
If you have an original LabQuest, see this article.
This is a procedure for testing a LabQuest 2 battery to determine if it needs to be replaced. Testing the battery under a known set of parameters will giv...
Logger Pro is no longer sold and will no longer receive updates.For more information, see Logger Pro will no longer receive updates.
If a computer is started after several weeks of being shut down (like after a summer break), there will be many W...
Logger Pro calculates the uncertainty of the parameters in fitted lines and curves using all of the data points by means of standard curve fitting algorithms. Conceptually, as a fit parameter is less constrained by the data points, typically due to ...
In humid conditions, the large wooden dowel that serves used as the main upright of the tower can swell, causing it to change diameter. The best solution is to use sandpaper to sand the part of the wood that is contact with the blue plastic ring.
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If the "Require Password" option is selected, LabQuest will always require a password when connecting to the LabQuest Viewer.
To remove the password challenge, do the following:
LabQuest 3
Tap Settings > Connection AppTap the LabQuest Vi...
Many school makerspaces include 3D printers. They are great tools for exploring new ideas. Our Engineering Education group has a publicly shared collection of interesting 3D-printable accessories, some designed by us and some by classroom teachers, ...
This sensor is no longer available. Information is presented for reference only.
Infrared Thermometer (IRT-BTA, discontinued)
Specifications and User Guide
Troubleshooting
Primary Test: Press the MEAS button on the dev...