Occasionally a Go Direct Mini GC will lose connection with your computer, LabQuest 2, or LabQuest 3 when it has been sitting idle for a long period of time. We have seen the connection drop momentarily, so that the device appears to be connected...

This page is about an interaction between Vernier Video Analysis and the Firefox browser. No other browsers or apps are affected. Vernier Video Analysis includes an Export feature in the File menu. One output option is PDF. If this option is cho...

This tool is NOT for general Go Direct sensor firmware updates. For that app, seeHow do I update firmware on Go Direct sensors? This Windows-only firmware update tool will fix the problem with Go Direct Temperature Probes reporting temperatures o...

Both the Vernier Radiation Monitor (VRM-BTD) and Go Direct® Radiation Monitor (GDX-RAD) can be used with LabVIEW. Go Direct RadiationDownload and install the Go Direct Sensors package for your version of LabVIEW. The package includes the nece...

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The problem: A limited number of Go Direct® Temperature Probes were shipped containing a firmware version that results in spurious readings when the probe is in an environment below 0ºC. These probes were shipped in August and September 2022, and ...

Graphical Analysis is available both as an installed application and as a Progressive Web App (PWA) on some platforms. (This is also true for our Spectral Analysis and Instrumental Analysis apps.) The sensor connection process to a PWA includes a...

The teal and gray plastic carts that come in the Dynamics Cart and Track System (DTS) or Dynamics Cart and Track System with Motion Encoder (DTS-EC) are approximately 9.5 cm wide, 16 cm long, and 4.5 cm tall. The Go Direct® Sensor Cart (GDX-C...

This is a macOS 12.6 bug that affects Logger Pro only. To resolve the issue, update your computer operating system to macOS 12.6.1 (or newer). This issue is not seen in macOS 13 (Ventura). When Logger Pro 3.16.2 is run in macOS 12.6, video ana...

Graphical Analysis is available both as an installed application and as a Progressive Web App (PWA) on some platforms. (This is also true for our apps Spectral Analysis and Instrumental Analysis apps.) The sensor connection process to a PWA inclu...