Some Vernier devices that connect by USB may show connection failures in macOS 11 and 12 (and newer). This rare connection issue is seen on both Intel and Apple Silicon computers. We have seen the USB connection drop momentarily, so that the dev...

When collecting full spectrum data from any of Vernier's Go Direct spectrophotometers listed below, the software will report more values when connected by USB than when connected by Bluetooth. This is done intentionally to optimize Bluetooth perform...

This is associated with the original version of Force Plate (FP-BTA) shipped before November 10, 2023. (Units newer than that ship with a 2-meter removable "BTA to BTA" cable. Contact Technical Support if you require assistance with this cable.) ...

You may be interested in reviewing What is the difference between all your spectrometers? The Go Direct® Visible Spectrophotometer (GDX-SPEC-VIS) and the Go Direct® SpectroVis® Plus Spectrophotometer (GDX-SVISPL) are both CCD array spect...

No. The Power Amp App was written in LabVIEW. LabVIEW support of Macintosh computers seems to be going away. We are unable to rewrite this program for macOS 11 and later. The last version of Macintosh operating system that supports the Power Ampl...

Video cameras and video editing software use different file types (e.g., .avi, .mov, .mp4, etc.) and codecs (i.e., compression formats used to manage the file size) when saving or exporting videos. While video players can handle may different file t...

The mounting holes on Go Direct Sensor Carts are for attaching devices to the cart. We do not make any accessories that use these threaded holes at this time. You can use the holes for attaching accessories that you create. The measurements for the ...

No. The log4j software library is not used in any Vernier products designed for student use. This includes titles such as Graphical Analysis ProGraphical AnalysisLogger ProInstrumental AnalysisSpectral AnalysisVernier Video AnalysisVideo Ph...

The LabQuest 3 uses a capacitive touch screen that neither requires nor allows calibration. Capacitive touch screens are commonly made of two layers (a surface insulator and a transparent conductive layer beneath it). Since the human body itself ...

Go Direct® Visible Spectrophotometer (GDX-SPEC-VIS) Please read the user manual for general usage: Specifications and User Guide TROUBLESHOOTING - Primary Test: Are you using LabQuest App v2.8.9 or v3.0.6, or Spectral Analysis v4.11, or newer? ...