You should consult with Vernier Technical Support at 1-888-837-6437 and receive an RMA email, before sending the unit in for repair. In most cases you will only need to send in the main body of the unit as shown below. This is true if you need servi...
Vernier sells four different types of Heart Rate Sensors. Two of these sensors, the Go Wireless Heart Rate and the Hand Grip Heart Rate Sensor use Hand Grips. The Hand Grips have snaps that accept a Polar Transmitter Module. Hand grips that were sol...
Vernier sells four different heart rate monitors (Go Wireless Heart Rate, Go Wireless Exercise Heart Rate, Hand Grip Heart Rate Monitor and the Exercise Heart Rate Monitor). All of these heart rate monitors use a Polar Transmitter Module. Heart rate...
Go Direct® Polarimeter (GDX-POL)
Specifications and User Guide
Troubleshooting
General: Press the power button on the sensor to turn it on. Connect your sensor as described in the Getting Started instructions for your devi...
Whether or not Vernier Video Analysis prompts for a file name and location when saving a file depends on your particular browser settings.
Vernier Video Analysis has a Save As.. option in the file menu. What happens at this point is dependent on ...
Vernier Graphical Analysis® Pro (GAP-5YR)
User manual
TROUBLESHOOTING
Graphical Analysis Pro is our basic Graphical Analysis app with additional "Pro" features activated. The Pro activation requires a license purchase...
Go Direct® Platinum-Cell Conductivity Probe (GDX-CONPT)
Specifications and User Guide
Troubleshooting
Primary Test: Press the power button on the sensor to turn it on. Connect your sensor as described in the Getting Starte...
Related LinksHow do I set up LabQuest 2 to email data with a Gmail account?How do I set up LabQuest 3 to email data with a Gmail account?How do I set up LabQuest 2 or LabQuest 3 to email data with labquest@vernier.com instead of my own email...
Data sharing between a computer or Chromebook is typically done using a Wi-Fi connection. If you are unable to access a Wi-Fi network and need to move your LabQuest 3 data to a computer or Chromebook, follow these steps:
On the LabQuest 3
...
How do you update a LabQuest 3 unit?
Updating from LabQuest version 3.0.2 or newer
Below are the errors that can come up during an update and what you need to do to successfully complete the update.
Number DescriptionResolution 101 ...