Here are a few things to check:
Ensure you have compatible versions of the software installed using our installer. The minimum version of Logger Pro needed is
Original LabQuest: Logger Pro 3.6
LabQuest 2: Logger Pro 3.8.5
LabQuest 3: Logg...
The difference is in the way the data are displayed in Logger Pro. When you look at the digital meter window, you are seeing a number that is the average of many readings taken between the times the display is changed. Noise is averaged out.
When ...
In order to use the Go Direct Sensors via wireless with Graphical Analysis, Graphical Analysis Pro, Instrumental Analysis, or Spectral Analysis on a Mac, you need to be on macOS 10.11 or newer, and your hardware needs to support Bluetooth 4.0 (also k...
The web browser cookie is corrupted and needs to be deleted. The web browser cookie stores a cart ID number that is mismatched, so changes to the cart don't go anywhere.
The recommended solution is to delete the web browser cookie. You can delete ...
Logger Pro is no longer sold and no longer receives updates. For more information, see Logger Pro will no longer receive updates
System recommendations for Logger Pro 3.16.2—released March 2021
Any computer purchased in the past three years...
When using a Colorimeter (COL-BTA) on the 565 nm setting with a Go!Link (GO-LINK) or EasyLink (EZ-LINK) interface, you may occasionally see a bad value, typically 108% T, after calibration. This value should be closer to 100% T. This problem is ...
Yes. We currently sell the Go Direct® Charge Station (GDX-CRG)...
We sell a Go Direct® Charge Station (GDX-CRG) that will charge both USB and wand-style Go Direct sensors. ...
LabQuest 2 has a few types of connectors. Motion Detectors and other digital sensors connect to the digital ports (DIG 1 and DIG 2). To access the ports, peel back the rubber cover on the long edge of the LabQuest.
The analog ports (CH 1, CH 2, ...
When photogates are used to study the motion of an object, the velocity and accelerations are calculated with a different algorithm than the algorithm used for motion detector data. The reason for this difference is that motion detector data is reco...