1. Log in to your account at https://www.vernier.com/account/
If you are not already on your profile page, navigate there by clicking the My Account link in the upper-right corner of the page.
2. Click Your Licensed Downloads and Passwords on the right side of your profile page. A message will display indicating the verification status of your license.
3a. If you see the message below, your LabQuest Viewer license has been verified based on the email address you signed up with. Click Downloads and Password to access installers and password.
3b. If you do not see the LabQuest Viewer message, then your LabQuest Viewer license has not yet been verified. Click the request license verification link to be taken to a form that you can fill out and submit to request license verification. You will be notified when your request has been processed.
3c. If you submitted a license verification request form, a message will display indicating the status of your request. For example, you might see the following message:
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