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My brand new LabQuest 2 battery doesn’t work.

  • July 2, 2018
  • 0
This information pertains to LabQuest 2. If you have a LabQuest 3, see this article. If you have an original LabQuest, see this article. To verify that a LabQuest 2 is charging, connect the unit to AC power, turn the unit on and look at the icon i...
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What are the differences between Logger Pro and Logger Lite?

  • June 29, 2018
  • 0
Both Logger Pro and Logger Lite are no longer updated. We recommend using Vernier Graphical Analysis app instead. Logger Lite was data-collection software designed for use in K-8. It worked for basic data collection. If you are doing more complex...
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Can I perform a two-point calibration for Go Direct Optical Dissolved Oxygen Probe?

  • June 27, 2018
  • 0
No. It is not possible to do a two-point calibration with Go Direct® Optical Dissolved Oxygen Probe (GDX-ODO). The probe is factory calibrated and does not need to be calibrated by the user....
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Can the optical DO probes be substituted for experiments using the Dissolved Oxygen Probe?

  • June 27, 2018
  • 0
Yes. If you have an older edition of a Vernier lab book that only has procedures using the Dissolved Oxygen Probe (DO-BTA), you can access the most up-to-date version of the lab book through your online account. From there you can download the update...
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When does the Optical DO Probe cap need to be replaced?

  • June 27, 2018
  • 0
All optical dissolved oxygen probes work on the same principle and all must have the sensing cap containing the luminophore replaced periodically due to a event known as photo-bleaching. The Optical DO Probe and Go Direct Optical DO cap is warran...
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LabQuest App Sensor Setup doesn’t list any channels

  • June 27, 2018
  • 0
If the LabQuest App doesn't detect a sensor when the sensor is plugged into the LabQuest this could be caused by the sensor or the LabQuest. Keep in mind that some sensors never had the auto-detection functionality in the first place (including every...
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How do I perform a hard reset on my original LabQuest unit?

  • June 27, 2018
  • 0
Note: Do not use a Hard Reset except as a last resort such as when both the screen and hard keys are not responding. This is equivalent to turning off a computer by pulling out the power cord instead of shutting it down. For other options, see How d...
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How do I reboot or reset an original LabQuest?

  • June 27, 2018
  • 0
This information pertains to the original LabQuest. If you have LabQuest 2, see this article. If you have a LabQuest 3, see this article. There are several ways to reset LabQuest. Try these steps in the order listed below. Reboot: For a low-...
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How do I remove or replace an original LabQuest battery?

  • June 27, 2018
  • 0
This information pertains to the original LabQuest. If you have LabQuest 2, see this article. If you have LabQuest 3, see this article. 1. Disconnect the unit from AC power. 2. On the back of the unit you will find the battery cover, which i...
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Where are saved Graphical Analysis, Spectral Analysis, and Instrumental Analysis files stored on iOS and iPadOS devices?

  • June 27, 2018
  • 0
Graphical Analysis, Spectral Analysis, and Instrumental Analysis for iOS and iPadOS use the native Files app to save and open files. When saving and opening files, you see the user interface presented by the OS. You can also go directly to this inte...
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