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How do I access LabQuest Viewer installers and password from my account on the Vernier website?

  • October 6, 2014
  • 0
Instructors, sign in to your Vernier web account at https://www.vernier.com/account/. This will take you to the My Downloads page of your account. If you are already logged in, hover over My Account in the upper-right corner of any page on our we...
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How do I configure the data-collection software to use a sensor that does not Auto-ID?

  • October 4, 2014
  • 0
Graphical Analysis app does not support sensors that don't Auto-ID.Use these sensors with LabQuest App or Logger Pro. Generally, sensors built before we implemented the "Auto-ID" feature (~2002) require manual setup every time you use the sensor....
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My Windows computer fails to install a driver for using LabQuest Viewer with a LabQuest 2 or LabQuest 3 via USB connection.

  • October 3, 2014
  • 0
This information pertains to LabQuest 2 and LabQuest 3. The original LabQuest does not support this functionality. When trying to use the LabQuest Viewer software with a LabQuest 2 or LabQuest 3 connected via USB, a driver will be needed. T...
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How do I create a Logger Pro template for video analysis that includes calculated columns?

  • October 2, 2014
  • 0
Logger Pro is no longer sold and will no longer receive updates.For analysis of motion in videos use Vernier Video Analysis*. It can be useful to create the calculated columns needed for a particular analysis in one file, then distribute a copy o...
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Video Physics: I updated to iOS 8 and now I cannot use the Share menu.

  • September 30, 2014
  • 0
There was an issue in 2.0.1 which caused the share button to misbehave on iOS 8. The solution is to update Video Physics to version 3.0 or newer via the App Store. http://bit.ly/videophysics...
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I am having problems with the Vernier Optical DO Probe (ODO-BTA). The DO level goes up past 13 mg/L and then drops to 0.8 mg/L or less.

  • September 29, 2014
  • 0
There are two conditions that can cause this issue with the Vernier Optical DO Probe. If you are measuring the rate of photosynthesis in the lab using an artificial light source, it could be light contamination. If you are doing a field experiment or...
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How do I transfer a .txt or .csv file from a LabQuest to a computer?

  • September 29, 2014
  • 0
If a .txt file has been exported to the internal memory of the LabQuest, the LabQuest App will not be able to open or access the file with the LabQuest App. To view the data, open or import it into Logger Pro (or Logger Lite) using the LabQuest Brow...
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Can I use the DO Electrode Filling Solution past its expiration date?

  • September 26, 2014
  • 0
Probably, but it depends on contamination. As long as there is no mold growing in the DO Filling Solution, 125 mL (FS), it should still work long past the expiration date printed on the bottle. If in doubt, try it. If the probe responds, the solution...
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Dual Range Force Sensor does not respond to a push, but does measure a pull.

  • September 25, 2014
  • 0
This one of the more common forms of damage to a force sensor by a student. What happens is that if the sensor gets hit hard, the strain gauge inside bends to one side and stays there (usually pushed in). If the sensor is working correctly the raw o...
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How do I connect a Wireless Dynamics Sensor System (WDSS) to a PASCO cart?

  • September 23, 2014
  • 0
A Wireless Dynamics Sensor System (WDSS), Wireless Dynamics Sensor System (WDSS), can be connected to a PASCO dynamics cart using the included base plate and hardware. The plate connects to the cart using two 10-32 x 1/2" flat head screws thro...
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