This information pertains to the original LabQuest.
If you have LabQuest 2, see this article.
If you have a LabQuest 3, see this article.
There are several ways to reset LabQuest. Try these steps in the order listed below.
Reboot: For a low-...
The maximum number of wireless devices the LabQuest App can support is three of any one type of device, up to a total of six devices. (LabQuest App version 2.8.2 or newer is required.)
Go Direct SensorsYou can connect up to three Go Direct sens...
LabQuest 2.8.3
• Addressed a language localization issue
• Improved Go Direct sensor connection after a reboot
LabQuest 2.8.2
• Support for Go Direct Sensors* via Bluetooth (three sensors maximum)
• Default data rates are no longer...
The LabQuest 2 and LabQuest 3 support over 30 languages. The original LabQuest supports over 25 languages.
LabQuest 3 (v 3.0.3 and newer)
To change the language displayed on your LabQuest 3, select Language from the Settings screen. T...
OHAUS Troubleshooting
Connect an OHAUS balance using the appropriate USB cable.
Launch the software and choose New from the File menu. The balance should be identified and display live mass readings.
If the balance is not identified, make sure...
The following OHAUS balances can be used to collect data with an original LabQuest (v 1.7.5 or newer), LabQuest 2 (v 2.7.2 or newer), or LabQuest 3 (any version).
OHAUS Scout® 220 g (OHS-222)
OHAUS Scout® 420 g (OHS-422)
OHAUS Scout® 120...
LabQuest 2.8.1
• Various bug fixes related to using Go Direct Sensors via USB
LabQuest 2.8
• Go Direct Sensors via USB connection
• Addressed an issue where units left in a suspended mode for five days could leave the LabQuest in an unus...
LabQuest 3
LabQuest 3 can print to IPP-enabled network printers. IPP, which stands for Internet Printing Protocol, is available on most printers manufactured after 2018. In order to print, the LabQuest 3 unit must be on the same Wi-Fi network as...
This information pertains to the original LabQuest.If you have LabQuest 2, see this article.
This document has information for device drivers that work with older versions of Logger Pro. If you are using a Logger Pro version 3.11 or newer with La...
The Projectile Launcher may sometimes identify as the wrong senor or disappear from LabQuest App when it is fired.
Firing the ball takes a lot of power, which can sometimes starve the phogates of the necessary power to function normally. When this h...