Vernier Software and Technology
Vernier Software & Technology
Tech Info Library

Ocean Optics Spectrometers Troubleshooting and FAQs

Ocean Optics Absorbance and Emission Spectrophotometers:
Vernier Spectrometer, order code V-SPEC, $1,799
Red Tide UV-VIS Spectrometer, order code SPRT-UV-VIS
Red Tide VIS-NIR Spectrometer (no longer sold)

Ocean Optics Emission Only Spectrophotometers:
Red Tide Emissions Spectrometer (no longer sold)

To see comparison graphs of different models of spectrophotometers, visit:

-Primary Test: Are you using Logger Pro 3.6 (or newer)?
-Secondary Test: Is the USB cable securely connected?

TIL 810: Can Logger Pro or LabQuest be used to collect data from spectrophotometers?
TIL 2065: How do I separate the light source from the detector of an Ocean Optics spectrometer?
TIL 1990: How do I connect a fiber optic cable to an Ocean Optics spectrometer?
TIL 2016: What is the difference between the types of cuvettes you sell for Spectrometers and the Colorimeter?
TIL 1846: Does the Vernier Optical Fiber work with any of the Ocean Optics Spectrometers or vice versa?
TIL 1921: Do you sell replacement lids for my plastic cuvettes?
TIL 2416: How do I check the lamp output of my spectrometer?
TIL 2466: Do you accept donations of old spectrometers?
TIL 2179: What is the difference between the V-SPEC and the GDX-SVISPL? Why does one cost so much more than the other?
TIL 2569: Why don't all of my spectrometers and/or Colorimeters read the same absorbance value for the same sample?
TIL 2520: What types of liquids can be poured into your plastic Colorimeter or Spectrometer cuvettes without harming the cuvette?
TIL 1660: Where can I get glass or quartz cuvettes for your spectrophotometers?
TIL 2539: Why don't the absorbance readings for the Colorimeter or the spectrometers have units?
TIL 3315: What is the cost of repairs for an Ocean Optics spectrometer?

Software Issues:
TIL 2066: Why is the maximum sample time for a spectrometer set at 1000 milliseconds?
TIL 2056: Does Logger Pro support Ocean Optics Spectrometers on a 64-bit Windows system?
TIL 1850: Why are there blank data table cells in my spectrometer absorbance data?
TIL 2068: Logger Pro crashes after opening a qmbl file from LabQuest.
TIL 2408: My spectrometer is connected to a computer and I get the error message, "Could not collect values from device," during calibration.
TIL 2354: My UV-VIS Spectrometer is not working properly. It won't calibrate or it is not reporting across the proper wavelength range?
TIL 2276: How can I overlay two emission spectra graphs in LoggerPro?
TIL 2177: How can I display both Absorbance and % Transmittance, from Spectrometer measurements, in Logger Pro 3?
TIL 2233: I collected Absorbance data and then Fluorescence data (or emission data) with my spectrometer. I am now collecting Absorbance data again and my data does not look correct.
TIL 2853: Is there a way to toggle on/off the colored background behind the absorbance spectrum graph?
TIL 4099: Ocean Optics spectrometers fail to connect to a computer running Logger Pro for Windows (Windows 8,8.1,or 10).

TIL 1577: Do you have labs written for your spectrophotometers?
TIL 1563: Can I do blackbody experiments with the Vernier or Ocean Optics Spectrometers?
TIL 1683: Do you have a spectrometer that can measure DNA concentration and purity?
TIL 2404: Can I use my spectrometer to collect data at one wavelength (kinetics or Beer's law)?
TIL 2578: How do I get an A260/A280 value with your UV-vis spectrometers in Logger Pro?
TIL 2589: Why is the absorbance reading on my device (spectrometer/colorimeter) unstable or nonlinear at values above 1.0?
TIL 2224: Do you have instructions on how to use a spectrophotometer to conduct the Photosynthesis lab?
TIL 2553: Why can't I see better Hydrogen emission lines with my spectrometer?

Specs are different for each Spectrometer. See:

     In Absorbance mode? Yes.
     In Emission mode? No.

-Calibration process for Absorbance mode: Use a USB cable to connect the Spectrometer to a computer. Run Logger Pro 3.6 (or newer). Select Calibrate from the Experiment menu. Follow the instructions in the Calibrate dialog box.

400 μm diameter VIS-NIR optical fiber, order code VIS-NIR
400 µm diameter UV-VIS optical fiber, order code UV-VIS
Plastic Cuvettes (Visible Range), order code CUV, $19
Plastic Cuvettes (UV-VIS), order code CUV-UV, $129

all USB2000 models
all USB4000 models
*See the following for details:
TIL 1898: Do Ocean Optics USB4000 (UV-VIS and VIS-NIR) Spectrometers Work with LabQuest?
TIL 2463: Will my Ocean Optics USB 2000 spectrometers work with Logger Pro or LabQuest?

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