Note: Do not use a Hard Reset except as a last resort such as when both the screen and hard keys are not responding. This is equivalent to turning off a computer by pulling out the power cord instead of shutting it down.
For other options, see
How d...
This information pertains to the original LabQuest.
If you have LabQuest 2, see this article.
If you have a LabQuest 3, see this article.
There are several ways to reset LabQuest. Try these steps in the order listed below.
Reboot: For a low-...
This information pertains to the original LabQuest.
If you have LabQuest 2, see this article.
If you have LabQuest 3, see this article.
This is an indication that your battery is failing and will need to be replaced soon. If the battery is gener...
Newer version of Logger Pro and Logger Lite use the WinUSB driver. If you are running Logger Pro 3.11 or newer with original LabQuest or LabQuest Mini, or Logger Pro 3.12 or higher with LabPro, you need to be on the WinUSB driver. For details see Ar...
In rare instances, connecting a LabQuest 2 or 3 to a SpectroVis Plus or Go Direct SpectroVis Plus can lead to issues such as the LabQuest software freezing, the spectrometer not being recognized, or displaying highly erratic data. These problems typ...
For all LabQuest models, an EasyTemp and EasyLink can be connected to the full size USB-A port on the LabQuest using an Easy to Go! Adapter (MINI-USB) .
For LabQuest 2, the EasyTemp and EasyLink can be connected directly to the mini-USB port...
The information below is relevant if using specific Vernier interfaces (LabPro, original LabQuest, LabQuest Mini, and LabQuest Stream) connected to a Windows computer running Logger Pro (3.14.1 or newer) or Logger Lite (v1.9.3 or newer).
Important n...
Be default, our software shows the appropriate number of decimal places to match the resolution of the sensor. You can change the number of displayed digits from this appropriate value if you like.
Follow these steps to change the number of decimals...
There are a few possible causes for a USB drive to not be recognized by LabQuest:
If the USB flash drive doesn't appear to work, cancel the Save or Open, and try again. You need to allow about 10 seconds for the drive to initialize after it is c...
To measure and display the amplitude of various frequencies of sound using a fast Fourier transform:
Connect a microphone to any analog channel on the LabQuest or choose Sensor Setup from the Sensor menu and check Internal Microphone and choose O...