–This information pertains to LabQuest 2.

If you have an original LabQuest, see this article.

LabQuest 2 (LABQ2)
The user manual is available at http://www2.vernier.com/manuals/labquest2_user_manual.pdf

Top FAQs

Software updates are available at http://www.vernier.com/support/updates/labquest/labq2/
Why is my LabQuest 2 screen unresponsive or acting like I am tapping on the wrong spot?
I have trouble getting my LabQuest 2 to turn on/start up. (flowchart) (flowchart)
Networking for LabQuest 2 FAQ and Troubleshooting
Why won't my Motion Detector (or other digital sensor) plug into the channels of my LabQuest 2?
How do I set up LabQuest 2 and Graphical Analysis 4 to work together via wireless Data Sharing over Wi-Fi?
My temperature sensor reads 80C at room temperature on a LabQuest 2.
My brand new LabQuest 2 battery doesn't work.

Product Overview

Where can I find LabQuest 2 Release Notes?
What are the advantages of using LabQuest with a computer versus as a standalone device?
Will LabQuest work with the Wireless Dynamics Sensor System?
What are the specifications of LabQuest's internal temperature sensor?
Does LabQuest replace LabPro?
How does LabQuest 2 compare to the original LabQuest?
Is the LabQuest screen bright enough for outdoor use?
How do LabQuest Curve fits work?
Do Ocean Optics USB4000 (UV-VIS and VIS-NIR) Spectrometers Work with LabQuest?
What languages are supported in the LabQuest application?
How do I project the LabQuest screen?
Does the LabQuest contain any latex?
How do I know if my LabQuest 2 will work with Go Direct Sensors and Go Wireless devices?
What is the Print to File feature in LabQuest 2?
How many wireless devices can I connect to at the same time on a LabQuest 2?

Battery and Power

LabQuest 2 Battery Troubleshooting and FAQs
I have trouble getting my LabQuest 2 to turn on/start up. (flowchart)
Will my LabQuest Charging Station also work with the LabQuest 2 and LabQuest Stream?
My LabQuest 2 won't charge the battery or says the battery is bad when it's not.
My brand new LabQuest 2 battery doesn't work.
What does the battery icon on my LabQuest 2 mean?
Will LabQuest 2 with Lab Armor installed fit into the charging station slot?
How can I provide power for my interface when used in the field for long-term data collection?
Do you have a LabQuest interface multi-unit charging station?
What does the power button do on LabQuest 2?
Why does my LabQuest 2 unit restart after selecting Shutdown?
The battery on my LabQuest 2 is swollen.

Projecting your LabQuest 2 Screen

How do I project the LabQuest screen?
LabQuest Viewer Computer Software Troubleshooting and FAQs
Will the Vernier Emulator work with LabQuest 2?

Using the LabQuest 2 Email Feature

How do I set up LabQuest 2 to email data with a Gmail account?
When setting up LabQuest 2 for Gmail/Google Apps, I get an error 77.
I can't set up my LabQuest 2 email settings without a User and Password.
I get an error message about Diffie-Hellman prime when I try to send an e-mail from LabQuest 2.
What do the error codes from the LabQuest 2 Email Configuration Test mean?
LabQuest 2 e-mail gives a error "code 4" after you enter your password.
I can't set up my LabQuest 2 email settings without a User and Password.
How do I move data from a LabQuest to a computer?

Using LabQuest with Connected Science System

http://www.vernier.com/support/connected-science-system
Data Sharing - Connected Science System FAQ and Troubleshooting
Graphical Analysis GW for iOS FAQ and Troubleshooting
How do I set up LabQuest 2 for Data Sharing?
In the LabQuest network configuration dialog I don't see the checkbox to enable the WiFi radio.
Networking for LabQuest 2 FAQ and Troubleshooting
Can I use my Vernier "wired" sensors with Graphical Analysis 4 on an iPad, Chromebook, Android tablet, or other mobile devices?
How do I set up LabQuest 2 and Graphical Analysis 4 to work together via wireless Data Sharing over Wi-Fi?
LabQuest: I do not see my network SSID in the Network Configuration list.
How do I deter student access to various settings in LabQuest 2?
Why are there no gears on the LabQuest 2 Connections screen?
Can Logger Pro send data from a computer to iPads, Chromebooks, and tablets?
How do I set up a LabQuest-generated network on LabQuest 2?
LabQuest 2 does not remember login credentials for a hidden Wi-Fi network.
How do I install a driver for LabQuest Viewer software to enable communication with LabQuest 2 via USB?
Will LabQuest 2 work on a 5 GHz-only network?
LabQuest 2 will not connect to other devices on a certain networks, including guest networks.

Using LabQuest as a Standalone Device

Why is my LabQuest 2 screen unresponsive or acting like I am tapping on the wrong spot?
My USB drive is not recognized by LabQuest. What can I do?
How do I get my own labs on my LabQuest?
LabQuest 2 does not see internal accelerometers.
How can I get more Vernier lab instructions on my LabQuest?
LabQuest 2: Readings from my Vernier Microphone are very noisy.
Where is the accelerometer located inside the LabQuest 2?
The internal microphone on LabQuest 2 does not collect data at the expected rate.
Can I make a template for data collection on LabQuest?
How do I delete data points in Logger Pro or LabQuest App?
When collecting data on LabQuest 2 at very slow data rates from Go! Devices, data collection ends before it should.
How can I keep from losing my stylus?

LabQuest and GPS

How do I map data collected on a LabQuest or LabQuest 2?
My LabQuest 2 GPS does not find satellites.
What datum is used by Vernier GPS and LabQuest 2 GPS?
My Vernier GPS or LabQuest 2 GPS shows a lot of scatter when it is at rest.

LabQuest Internal Sensors

Can I use LabQuest's internal temperature and microphone sensors when connected to the computer?
My LabQuest 2 internal temperature sensor reads 79.3 C all the time.
Why can't I collect with the LQ2 internal microphone on Linux?
LabQuest 2 does not see internal accelerometers.
The internal microphone on LabQuest 2 does not collect data at the expected rate.
What are the specifications of LabQuest's internal temperature sensor?
Where is the accelerometer located inside the LabQuest 2?
How can I generate a clean sine wave output from a LabQuest?
What is the difference between the microphone built into the LabQuest 2 and the MCA-BTA microphone?

Using LabQuest with a Computer and Logger Pro

How do I move data from a LabQuest to a computer?
How do I transfer LabQuest data to Google Drive for use as a spreadsheet?
LabQuest won't connect to Logger Pro.
My Windows computer fails to install a driver when using LabQuest Viewer software with a LabQuest 2 via USB connection.
Are the LabQuest 2 device drivers installed correctly?
Calculated columns in Logger Pro do not all transfer to LabQuest.
Using the LabQuest Browser in Logger Pro reports "Error communicating with LabQuest: 1. Cannot browse device." and disconnects
Can Logger Pro send data from a computer to iPads, Chromebooks, and tablets?
Can I play audio files recorded with a LabQuest in Logger Pro?

Freezing/Crashing

I have trouble getting my LabQuest 2 to turn on/start up. (flowchart)
Why is my LabQuest 2 screen unresponsive or acting like I am tapping on the wrong spot?
LabQuest software corruption recovery instructions
Why is my LabQuest 2 frozen?
LabQuest 2 screen flashes white, and then black, when I turn it on.
Why does my LabQuest 2 get stuck while booting and not make it past the logo screen?
LabQuest booted to a screen that lists LabQuest App and Audio Function Generator, but the LabQuest App will not open.
My LabQuest 2 locks up or is not identified when connected to a SpectroVis Plus.

Printing

Which printers are supported in LabQuest?
What is the Print to File feature in LabQuest 2?
LabQuest Printer Configuration (advanced)
How do I connect LabQuest to a printer?
While printing from LabQuest, why do I get a Printing Failed error?
Why can't LabQuest print to the HP Officejet Pro 8000 printer?
Why are some of my LabQuests not able to print to the same printer?
Why are axis titles and numerical increments missing from a LabQuest graph print?
Does LabQuest print to the HP LaserJet P1606dn?
Will LabQuest print to the HP LaserJet P2035/P2035n?
Can LabQuest print to the USB port on an Apple AirPort router?

Hardware Problems

I broke the screen on my LabQuest 2. Can it be repaired?
My LabQuest unit got very wet, and now it won't turn on. What can I do?

Sensor Problems

Why won't my Motion Detector (or other digital sensor) plug into the channels of my LabQuest 2?
Can I use older sensors with LabQuest 2 or other new interfaces?
LabQuest: How can I manually set up a sensor that does not auto-ID?
Why doesn't my LabQuest unit recognize auto-ID sensors?
LabQuest 2 error message: Could not open audio device for playback.
LabQuest Sensor Setup doesn't list any channels
Digital sensor does not automatically identify when connected to LabQuest 2 after using the DCU.

Updating LabQuest

Free updates are available at http://www.vernier.com/labquest/updates/
How do I update the LabQuest software?
I get the error "encountered a problem reprogramming the data acquisition (DAQ)" when updating LabQuest 2
How do I get my LabQuest 2 Periodic_Table_Data file to update?
My USB drive is not recognized by LabQuest. What can I do?
What do I do if my LabQuest 2 update fails to reprogram the fuel gauge?
Where can I find LabQuest 2 Release Notes?
How do I reset the LabQuest 2 defaults when installing an update?

Care and Maintenance

LabQuest 2 screen flashes white, and then black, when I turn it on.
What is the best way to store LabQuest units over summer vacation?
Do you know of a good case for carrying LabQuests, LabPros, calculators, and sensors?
How do I delete the data files that my students save to the LabQuest?
How do I deter student access to various settings in LabQuest 2?
When I press the buttons on my LabQuest 2, they make noise

Technical Specifications

Maximum sampling rate

1 sensor: 100,000 samples/second (0.02 seconds max)
2 or more sensors: 10,000 samples/second (0.21 seconds max)

Minimum sampling rate

0.00125 samples/second (800 s/sample)

Maximum samples (standalone)

1 sensor: 2000 samples @ 20K–100K samples/second
1 sensor: 14,000–21,000 samples @ <= 10K samples/s
2 or more sensors: 12,000–14,000 samples @ <= 10K samples/s (Highest number of samples is for the very first collection after starting LabQuest. The smaller number of samples depends on the number of previous collections and stored runs during the LabQuest session.)